Savanna.NET® Customer Service and Support
Our dedication to our customers' satisfaction doesn't end with system installation. Westfalia employs full-time Savanna.NET® software developers who install and perform application installation, training and support work for each customer.
We understand that minimizing or eliminating downtime is critical to your success which is why we ensure each customer has a Support Services Agreement in place with every installation. With a Savanna.NET® Support Services Agreement you are provided with the following services:
- 24/7/365 technical support
- Priority service
- Certified user training
- Software upgrades and modifications
- Version control and management