How Savanna.NET® Delivers a Unique User Experience
By: Marcus Redigan, Software Developer, Westfalia Technologies
When considering software to work within a business setting, perhaps one of the most important things to take into account is the user experience (UX). The best application in the world would be worthless if it did not benefit the purchaser how they see fit. That is what sets the Savanna.NET® Warehouse Execution System (WES) apart from the competition.
Savanna.NET® at its core is designed to solve most warehousing needs. The brilliance in its architecture is through its flexibility to be customized to meet the unique needs of the company. The Westfalia team works closely with the company to build a system from the ground up and to design the best user experience.
“The idea behind the user experience is not entirely digital. It is how you deal with Westfalia as a whole, from the sales rep to the service technician and everyone in between that makes a great user experience,” said Marcus Redigan, software developer at Westfalia Technologies.
To help enhance the UX even more, Savanna.NET® is intricately designed with customer collaboration, to create a unique inventory management software that fits the individual company’s needs. However, the design is not a “one size fits all” approach to warehouse management solutions. Savanna.NET WES can work with almost any type of inventory need due to its adaptability.
The system is designed with the customer in mind
During installation, Westfalia’s dedicated software support team will train the end user to really understand the technology they are working with. Customers are able to simulate their system in a test environment that shows exactly how product moves within their warehouse. Utilizing Westfalia’s new FireFly® technology, users can also experience a real-time 3D model of the warehouse to monitor inventory while also simplifying the fault recovery process.
The UX is also designed to be easy to use, starting with the simple interface. Utilizing design techniques that are in line with Microsoft allows warehouse managers to work with a familiar interface when navigating through the program. The design of the user interface is only changed when requested by the customer to fit their needs. This allows companies to focus on their warehousing needs instead of learning a new and complex software system.
In addition to the ease of use of Savanna.NET®, Westfalia’s support team is available 24/7 to assist clients with any issues that may arise after the software has been installed. “9 times out of 10, we know about a software issue in our customers systems before they do. This allows us to be proactive in implementing a solution to the issue,” Redigan said. This kind of support helps warehouse managers avoid issues before they can become a serious problem.
Looking to the future
Moving forward, Westfalia has exciting plans to further enhance the experience of using Savanna.NET®. Redigan, along with the entire team at Westfalia, are taking initiative to help warehouse managers visualize their inventory data as it flows through the warehouse. This visualization is just one of the many benefits that clients can look forward to in future upgrades.
The deliverance of the all-encompassing user experience is the best strength of utilizing Savanna.NET. The program is capable of transforming an entire warehouse process to become easier to maintain and more profitable. Along with all these benefits customers can be assured when working with the Westfalia team that Savanna.NET® is the best WES designed for them.